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The privacy protection measures of www.hanoju.com are in line with the German Data Protection Act, the German Tele Services Data Protection Act, the German Telecommunication Actand the Treaty on Media Services. We want to inform you about our record, handling and use of personal data and about which precautions are in force for your privacy protection.
1- anonymity
When you visit our homepage for the first time, your identity remains hidden to us. You can look at all shop and information pages anonymously and choose products to buy via the cart function anonymously. The personalization of the cart first performs by entering your personal data on the order pages and by sending your order to us. The necessity of the anonymous use of our shop results directly from the principles of the Data Protection Act, according to which personal data are ruled by the principles of prevention and economy (§ 3a BDSG)
2- Wich data is collected?
Personal data are recorded on the order pages of www.hanoju.com - online shop where you enter your data for the order transaction, the invoice settlements and the delivery. The fields are organized in obligatory fields and optional fields you´re free to fill. The obligatory fields are marked with a star. Obligatory data are indispensable for the order transaction (First and last name of the client, if applicable name of the company or organisation for which the order is placed, street and house number, ZIP code, city and country). Optional fields, however, are not indispensable for the order transaction. (e.g. your phone number). Despite of the data economy principle, we advise you to enter at least your phone number, as it is the only way for us to guarantee a good customer care. Other obligatory data is your choice concerning the mean of payment and, depending on it, your bank account or credit card number. The products dropped in the cart, their quantity and the moment of the order are recorded as an additional data. The order received is recorded in its entirety of individual – and product- related data. A direct access on the part of the customer is not provided. The customer becomes a confirmation in German per email stipulating that his order came in by www.hanoju.com HONUJU-EUROPE Ltd.
3- Who is responsible?
Individual-related data are particulars about personal or businesslike situation of a natural person (§3 clause 1 BDSG). Since personal data are recorded when you use the www.hanoju.com online shop, we are obligated by the BDSG (§4, clause 3, sentence 1) to apprise you of the “identity of the responsible center”.
www.hanoju.com is a domain of the HANOJU-EUROPE Ltd. Wendelenkamp 58; NL-7091 TZ Dinxperlo. You´ll find here the entirety of all legally determined data to indentify this internet presence, completed with optional information.
4- Adhesion of the customer
The record, handling and use or individual-related data is allowed to internet shops by the German law under condition that the customer gives his/her consent, and that this adhesion is intentional. That´s why you have to confirm it by clicking on a button on the new customer login page. Moreover, we are obliged by the BDSG (§4a, clause1) to advise you of the goal of recording and using personal data: all personal data you enter on the oder pages are recorded and used by HANOJU-EUROPE Ltd. for sale and customer care needs only. Handling means according to the BSDG saving, changing, transferring, barring and deleting individual-related data. HANOJU-EUROPE Ltd. Doesn´t transfer individual-related data to third parties for advertisement needs other companies. We record the agreement procedure automatically with date and time, in consideration of the agreement document ruling the adhesion. The agreement document is a HTML-file which can be printed and saved by the customer. The access to the document and to earlier versions of it is provided on www.hanoju.com, the web site of HANOJU-EUROPE Ltd. The current version is to be found here. A separate adhesion is required for the newsletterservice, which is not personalised. The email address entered by ordering is primarily used for the order-related communication.
5- Right of withdrawal.
If you give us your personal data, you have anytime the right to cancel your permission to use these data and to induce us to delete them. Deleting means garbling the personal data saved. (BDSG, §3 clause 5 sentence 5). Instead of a delete, a barring occurs if the delete conflicts with legal or contractual compulsory period of record-keeping. Thus, data needed for bookkeeping uses are not concerned by a delete. A barring is used to limit the further treatment or use of a record of personal data (BDSG §3 clause5, sentence 4).
For the delete and the barring of your personal data, please contact us: HANOJU-EUROPE LTd., Wendelenkamp 58; NL-7091 TZ Dinxperlo, info@hanoju.com, Phone (
If the customer initiates the delete, only the data needed for bookkeeping uses well be conserved. Though, these are blocked for a further use. By logging in with his/her login and password, the customer can provoke himself a barring of his / her personal data on the web server.
6- Transmission to third parties
The transmission of personal data to third parties will only occur if this is necessary for the execution of the order and for the resulting customer care. Third parties are commercial partners and services providing partners of HANOJU-EUROPE Ltd. Thus, your address will be communicated to the forwarder assigned for the delivery to the customer. It is generally UPS by private orders. If a packet gets lost or if an insured loss occurs, all the vouchers and delivery notes have to be externalized to the forwarder and its insurance. Bank account data needed for a payment by bankers´transfert will be communicated to our house bank. For payment by credit card, name, first name, credit card number, expiration date and if needed security number will be communicated to a credit card organisation, respectively a bank. Large-volume products are mostly dispatched by the producer of the distributor himself.
7- technical and organisational safety arrangements
HANOJU-EUROPE Ltd. makes arrangements to guarantee the security of your personal data. Your data are stored on high-protected servers. The access to it is only allowed to person especially authorised, which are concerned with the technical or commercial care of the servers. All employees of HANOJU-EUROPE Ltd working on data processing are committed to maintain the data confidentiality, from their hiring on and beyond the moment where they leave our company. Moreover, thanks to adapting measures, all the employees of HANOJU-EUROPE Ltd. are familiarised with the regulations of the BDSG and other legal texts concerning privacy protection. They are instructed in consideration of the particularities of online-mail order business at HANOJU-EUROPE Ltd and of the resulting special requirements for privacy protection. HANOJU-EUROPE Ltd. also takes measures to protect its servers from viruses and comparable hurtful influences. According to the current technical possibilities, no hundred percent protection can be achieved. HANOJU-EUROPE Ltd. doesn´t guarantee that no viruses or similar are transferred while using our homepage www.hanoju.com. We exclude any liability for loss caused by viruses or similar.
8- update of personal data
you can update your personal data after having entered your login and password on the www.hanoju.com-online shop, e.g. while ordering or after you logged in. Otherwise, you can contact us to update your personal data. If you choose the internet to update your personal data, we recommend to use a secured connection (SSL-system).
9- Statistical records
We record statistical information about the use of our internet page and our online shop. These records are completely anonymous and don´t enable to infer your identity. To the records belong the number of hits, page views, …and the Kbytes sent in each period, the browsers used, the operating systems, online services as wells as links of origin
10- Cookies
A cookie is a small text file which remains in your computer. In this file, information can only be saved in text form. Cookies can not write uncontrolled quantities of data on your computer, but a limited quantity of lines. Spying out your hard drive is not possible, placing executable codes like programs or viruses either. The cookies used by HANOJU-EUROPE Ltd. content information for the current session, and loose their validity when you close your browser.
10- links to external web sites
The internet presence of HANOJU-EUROPE Ltd contents links to other web sites (forwarding). HANOJU-EUROPE Ltd can´t be held responsible for the content and privacy protection measures of these other web sites. Information about the corresponding privacy protection measures are to be found on the corresponding sites. You´ll find here further Information to external links. External links are marked as such.
11- Children
HANOJU-EUROPE Ltd advises all the parents and supervisors to introduce responsible and secure use of personal data in the internet to their children. These shouldn´t communicate their personal data to HANOJU-EUROPE Ltd without the consent of their parents/ supervisors. HANOJU-EUROPE Ltd will not collect ingnorantly entered personal data of children, nore use them or communicate these to third parties.
12- Questions and comments
If you have any questions or comments about the privacy protection measures of HANOJU-EUROPE LTd., please contact us: info@hanoju.com
13- Changes of the privacy protection measures
The development of the computer and internet techniques is taken into account in the privacy protection strategy of HANOJU-EUROPE Ltd. HANOJU-EUROPE Ltd reserves the right to modify this privacy policy under consideration of the legal regulations. Novations will be mentioned punctually on this page.
Version of the 1st of January 2007